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extension not visible on installed extension page , but visible on extension deployment status page, Sandbox env

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Posted on by UG Leader

I want to remove an extension from sandbox env., that extension is not visible on "installed extension page" but visible on "extension deployment status page" with status as completed.

  • Suggested answer
    Amit_Sharma Profile Picture
    Amit_Sharma 2,545 on at
    RE: extension not visible on installed extension page , but visible on extension deployment status page, Sandbox env

    Hi,

    Adding info

    https://erpconsultors.com/publish-extension-in-d365-bc-production-environment/

    Regards

    Amit Sharma

    www.erpconsultors.com

  • Suggested answer
    YUN ZHU Profile Picture
    YUN ZHU 59,978 Super User on at
    RE: extension not visible on installed extension page , but visible on extension deployment status page, Sandbox env

    Hi, I think this extension has been removed.
    Because the record of "extension deployment status page" is always kept, even if the extension does not exist, the previous installation record is still there. But when uninstalling, the new Uninstall history will not be inserted.

    Hope this helps.

    Thanks.

    ZHU

  • Suggested answer
    Marco Mels Profile Picture
    Marco Mels on at
    RE: extension not visible on installed extension page , but visible on extension deployment status page, Sandbox env

    Hello,

    Feel free to raise this issue to Microsoft via your partner or CSP.

    Thanks.

  • Community Member Profile Picture
    Community Member UG Leader on at
    RE: extension not visible on installed extension page , but visible on extension deployment status page, Sandbox env

    dont know why but not able to share the screenshot.. Nitin Verma  

  • Suggested answer
    Nitin Verma Profile Picture
    Nitin Verma 20,984 Super User on at
    RE: extension not visible on installed extension page , but visible on extension deployment status page, Sandbox env

    Please share the screenshot how it look likes.

    Thanks.

  • Community Member Profile Picture
    Community Member UG Leader on at
    RE: extension not visible on installed extension page , but visible on extension deployment status page, Sandbox env

     Nitin Verma thank you for reply...it is not visible on the  installed extension page .....but  when i go to "manage" then "Deployment status" then it is visible there with status "completed"...

  • Suggested answer
    Nitin Verma Profile Picture
    Nitin Verma 20,984 Super User on at
    RE: extension not visible on installed extension page , but visible on extension deployment status page, Sandbox env

    Hi,

    You can go in Extension management and do the Unpublish and then Uninstall the extension.

    pastedimage1666939177175v1.png

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