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Dynamics 365 Community / Forums / Small and medium business | Business Central, N... / extension not visible ...
Small and medium business | Business Central, N...
Suggested Answer

extension not visible on installed extension page , but visible on extension deployment status page, Sandbox env

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Posted on by Community Member

I want to remove an extension from sandbox env., that extension is not visible on "installed extension page" but visible on "extension deployment status page" with status as completed.

I have the same question (0)
  • Suggested answer
    Nitin Verma Profile Picture
    Nitin Verma 21,788 Moderator on at

    Hi,

    You can go in Extension management and do the Unpublish and then Uninstall the extension.

    pastedimage1666939177175v1.png

  • Community Member Profile Picture
    Community Member on at

     Nitin Verma thank you for reply...it is not visible on the  installed extension page .....but  when i go to "manage" then "Deployment status" then it is visible there with status "completed"...

  • Suggested answer
    Nitin Verma Profile Picture
    Nitin Verma 21,788 Moderator on at

    Please share the screenshot how it look likes.

    Thanks.

  • Community Member Profile Picture
    Community Member on at

    dont know why but not able to share the screenshot.. Nitin Verma  

  • Suggested answer
    Marco Mels Profile Picture
    Marco Mels Microsoft Employee on at

    Hello,

    Feel free to raise this issue to Microsoft via your partner or CSP.

    Thanks.

  • Suggested answer
    YUN ZHU Profile Picture
    YUN ZHU 98,416 Super User 2026 Season 1 on at

    Hi, I think this extension has been removed.
    Because the record of "extension deployment status page" is always kept, even if the extension does not exist, the previous installation record is still there. But when uninstalling, the new Uninstall history will not be inserted.

    Hope this helps.

    Thanks.

    ZHU

  • Suggested answer
    Amit Profile Picture
    Amit 2,561 on at

    Hi,

    Adding info

    https://erpconsultors.com/publish-extension-in-d365-bc-production-environment/

    Regards

    Amit Sharma

    www.erpconsultors.com

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