extension not visible on installed extension page , but visible on extension deployment status page, Sandbox env

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I want to remove an extension from sandbox env., that extension is not visible on "installed extension page" but visible on "extension deployment status page" with status as completed.

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Amit_Sharma 2,545 on at

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RE: extension not visible on installed extension page , but visible on extension deployment status page, Sandbox env

Hi,

Adding info

https://erpconsultors.com/publish-extension-in-d365-bc-production-environment/

Regards

Amit Sharma

www.erpconsultors.com
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YUN ZHU 81,422 Super User 2025 Season 1 on at

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RE: extension not visible on installed extension page , but visible on extension deployment status page, Sandbox env

Hi, I think this extension has been removed.
Because the record of "extension deployment status page" is always kept, even if the extension does not exist, the previous installation record is still there. But when uninstalling, the new Uninstall history will not be inserted.

Hope this helps.

Thanks.

ZHU
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Marco Mels on at

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RE: extension not visible on installed extension page , but visible on extension deployment status page, Sandbox env

Hello,

Feel free to raise this issue to Microsoft via your partner or CSP.

Thanks.
Community Member on at

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RE: extension not visible on installed extension page , but visible on extension deployment status page, Sandbox env

dont know why but not able to share the screenshot.. Nitin Verma
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Nitin Verma 21,544 Moderator on at

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RE: extension not visible on installed extension page , but visible on extension deployment status page, Sandbox env

Please share the screenshot how it look likes.

Thanks.
Community Member on at

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RE: extension not visible on installed extension page , but visible on extension deployment status page, Sandbox env

Nitin Verma thank you for reply...it is not visible on the installed extension page .....but when i go to "manage" then "Deployment status" then it is visible there with status "completed"...
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Nitin Verma 21,544 Moderator on at

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RE: extension not visible on installed extension page , but visible on extension deployment status page, Sandbox env

Hi,

You can go in Extension management and do the Unpublish and then Uninstall the extension.