Advanced settings is Greyed out a Role

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Posted on by rodzmaz81

Hi All

Good morning , I have role called Head office Admin in the I now see Dynamics Customer service system.

This Role Could access Advanced settings option before however the option is now greyed out .

I am looking for Ideas on how to fix this I cannot add system customizer role for users

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Dynamics 365 general

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11manish 219 on at

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Turn off the Power Platform Environment Settings app

To turn off the Power Platform Environment Settings app for an environment, follow these steps:

Sign in to the Power Platform admin center.

Select Manage, select Environments, and then select an environment.

Select Settings.

Expand Product, and then select Features.

Set the Advanced Settings redirection toggle to Off.

more reference : https://learn.microsoft.com/en-us/power-platform/admin/environment-settings-app

Thanks
Manish

Visit my blog : https://powerappbuilder.blogspot.com/

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CU24031234-0 9 on at

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hi

This worked like a charm thanks

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ManoVerse 876 Super User 2026 Season 1 on at

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“Advanced Settings” is greyed out because Microsoft moved it into its own app only System Administrator / System Customizer roles can access it by default.

If your Head Office Admin role used to see Advanced Settings and now its stopped working reason for that can be the app now enforces app‑level access.

Quick Fix (without adding System Customizer):
Share this app “Power Platform Environment Settings” with your Head Office Admin role from Power Apps. This will restore access.

least recommended but you can also add the needed privileges (Read : customizations, Read : system Settings, Miscellaneous: publish Customizations , view audit history , view application metadata).

Regards,
Manoj
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CU24031234-0 9 on at

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Hi

This already has been resolved 11manish solution worked and I appreciate guys

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