Skip to main content

Notifications

Announcements

No record found.

Microsoft Dynamics CRM (Archived)

Dashboards - Calculated Fields

Posted on by 2,601

I'm quite new to Dashboards, and am trying to add calculated fields.  Can this be done on the dashboard/view or does a calculated field need to be created and kept up-to-date?

For example I want the days since the contact was last contacted, also the number days that a quote has been active (TODAY - Quote.CreatedOn).

Thanks

*This post is locked for comments

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Dashboards - Calculated Fields

    That's great for Dynamics 365 users but what about those still on CRM 2013? There is no "calculated field" type available.

    Is there anyone who has found a way to display a calculated field on the dashboard in some other (elegant) way please?

    What I want to do is a basic subtraction between today's date and the date a case was changed to a particular status (for instance "Waiting List"), so I could show in the dashboard how long a case has been in that state, in this example how long a case has been on a waiting list. 

    Anyone?

  • Verified answer
    ashlega Profile Picture
    ashlega 34,475 on at
    RE: Dashboards - Calculated Fields

    Maybe it's worth clarifying this a bit more.. Dynamics dashboards are not meant to compete with Power BI (or even Excel) when it comes to the data analysis. They do cover some basic/relatively advanced scenarios, but, if you want more than that, you need to use other tools such as Power BI.

  • Verified answer
    Henry J. Profile Picture
    Henry J. 5,237 on at
    RE: Dashboards - Calculated Fields

    Yes, that's how Dynamics CRM / 365 Customer Engagement works.

    Attributes, calculated or not, are related to entities.

    You might display some aggregated data in a dashboard graph (for example total amountq for open opportunities, per month) but that kind of data is not stored, queried or exported

  • hajs Profile Picture
    hajs 2,601 on at
    RE: Dashboards - Calculated Fields

    I'm quite surprised about this.  So any calculated field used in a dashboard has to be created on the entity?

  • Henry J. Profile Picture
    Henry J. 5,237 on at
    RE: Dashboards - Calculated Fields

    You will find more details on calculated fields here:

    technet.microsoft.com/.../dn832103.aspx

  • Suggested answer
    Henry J. Profile Picture
    Henry J. 5,237 on at
    RE: Dashboards - Calculated Fields

    Hi

    Like any regular field, you need to create it at the entity level.

    Then if you want to display it on your dashboard, you need to add the fields to the views or graphs that your dashboard is displaying.

    Regards

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

December Spotlight Star - Muhammad Affan

Congratulations to a top community star!

Top 10 leaders for November!

Congratulations to our November super stars!

Tips for Writing Effective Suggested Answers

Best practices for providing successful forum answers ✍️

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 291,280 Super User 2024 Season 2

#2
Martin Dráb Profile Picture

Martin Dráb 230,214 Most Valuable Professional

#3
nmaenpaa Profile Picture

nmaenpaa 101,156

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans