Skip to main content
Dynamics 365 general forum
Answered

Storage usage disabled users

editSubscribe (0) ShareShare
ReportReport
Posted on by 126
Hello all,
 
In our Dynamics 365 we have 9500 disabled users. 
 
Since we generally have a high storage load, I wonder whether this high number of disabled users also has an effect. At the moment I'm thinking of deleting the users from the environment completely, as they are still in the teams of the business units. Of course I am reasign the data records of the users. 
 
My questions:
- Do disabled users who are still members of a team affect the PrincipalObjectAccess table?
- How else do disabled users affect the storage space?
 
BR
 
 
  • Verified answer
    Haig Liu Profile Picture
    Haig Liu on at
    Storage usage disabled users
    Hi,
    Please refer to the following document:
    1.Disabled users are stored in Azure AD and do not enter the Dataverse.
    There are two ways to disable a user: remove the user's license or remove the user from the environment's security group. Users removed from the security group will still occupy the license.
    2.Disabled users will still take up your storage space (which is of course, how else would you enable users?) . So if you are sure you don't need some users anymore it is recommended to delete them.

Helpful resources

Quick Links

What Motivates a Super User?

We know many of you visit the Dynamics 365 Community and Power Platform…

Demystifying Copilot with Sundar…

Industry experts answer burning questions directly from our amazing Community…

Enabling Copilot Case and Conversation…

Agents can easily recap an ongoing chat, transcribe a voice conversation…

Leaderboard

#1
Andre Arnaud de Calavon Profile Picture

Andre Arnaud de Cal... 282,978 Super User

#2
Martin Dráb Profile Picture

Martin Dráb 222,562 Super User

#3
nmaenpaa Profile Picture

nmaenpaa 101,138

Product updates

Dynamics 365 release plans