Applying the Prepayments - Cash Receipt Journals - Page Edit - Cash Receipt Journals has to close

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Posted on by Andy365

The error: The field Bal. Account No. of table Gen. Journal Line contains a value (10100) that cannot be found in the related table (G/L Account). Page Edit - Cash Receipt Journals has to close.

3201.error1.PNG

How I got there:

Walkthrough: Setting Up and Invoicing Sales Prepayments (https://docs.microsoft.com/en-us/dynamics365/business-central/walkthrough-setting-up-and-invoicing-sales-prepayments)

To this point:

To apply a payment to the prepayment invoices

Choose the Lightbulb that opens the Tell Me feature icon, enter Cash Receipt Journals, and then choose the related link.
Fill in a journal line with the following information.

The error occurs immediately after step 1, so there is not an opportunity to enter the values per the example:

Field name	Enter
Document Type	Payment
Account Type	Customer
Account No.	20000

Any advice is appreciated.

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Dirk Microsoft Employee on at

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The error message indicates that the field Bal. Account contains a value / a G/L Account No. (which does not exists anymore!?) in the Cash Receipt Journal line.

I would check if this G/L Account is specified in the

a.) "Bal. Account No." field of the Cash Receipt Journal batch (from where it wold get defaulted to the lines) or

b.) in the "Payment Method Code" associated with the customer account

If this account no. is specified in either of these fields then you can delete it there then it was probably set at a time when this account no. was available in teh Chart of Accounts (but got deleted later on)

You should be able to delete the account no. and not get the error message any longer.

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Andy365 80 on at

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Thanks for the quick feedback!

I was able to go to General Journal Templates page -> CASHRCPT and see the "Bal. Account No." with the value in question (10100).

I then changed it to CHECKING:

And was on my way to the next steps in the Walkthrough: Setting Up and Invoicing Sales Prepayments.

Thanks again for the speedy feedback.

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