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Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / CRM Online constantly ...
Microsoft Dynamics CRM (Archived)

CRM Online constantly failing on us...

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Posted on by Hussman 3,755

We've done over 40 implementations of CRM Online and one thing we're constantly getting frustrated with is CRM Online, especially EMEA centres. The servers seem incredibly volatile. When we setup a new instance we deploy 10 - 15 plugins; the process of deploying the plugins seem to knock the server out to the point we get a "server unavailable"; what's going on, what can we do to fix this? We have 2 servers out as I am posting this and a colleague is waiting for our support ticket to be picked up.

Anyone have any ideas?

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  • Suggested answer
    ScottDurow Profile Picture
    ScottDurow 21 on at

    Hi,

    That must be incredibly frustrating. I've done many EMEA implementations and I've never seen Server Unavailable  - occasionally there is an outage that affects all customers but not specific to publishing plugins.

    You can find out about outages in your O365 portal and at community.dynamics.com/.../default.aspx

    If you are consistently having problems then a support ticket is the right place to start - I'm confident thta support will help you resolve the issue.

    Cheers,

    Scott

  • Suggested answer
    Nina P. Profile Picture
    Nina P. 2,195 on at

    Hi HUSSMANN,

    I am sorry to hear about your issue you are experiencing. Could you please provide me the Support Request number of the case, you have opened with CRM Technical Support so that we can internally review the current state of the troubleshooting and get back to you with further information if possible.

    Thank you for using Microsoft Dynamics CRM Communities.

    Nina Peneva

    Support Engineer

    Microsoft Dynamics CRM

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