web
You’re offline. This is a read only version of the page.
close
Skip to main content
Community site session details

Community site session details

Session Id :
Dynamics 365 Community / Forums / Microsoft Dynamics GP (Archived) / SALES TRANSACTION ENTR...
Microsoft Dynamics GP (Archived)

SALES TRANSACTION ENTRY ERROR

(0) ShareShare
ReportReport
Posted on by Community Member

Hello,

I want to enter a transaction on SALES TRANSACTION ENTRY (Microsaoft GP 10) but it gives me this error massage ('' Your previous transaction-level posting session has not finished processing. Please allow time for it to finish. If you believe it has failed , log out of Microsoft Dynamics GP and Log back in to recover transactions.'')   I logged out of Microsoft GP and Log In again but the message kept on coming. Today is the second day the meassage is still coming up.

Please what can i do so that i can post  transactions.

I'll really apreciate your quick responce.

Thank you 

*This post is locked for comments

I have the same question (0)
  • Richard Whaley Profile Picture
    Richard Whaley 25,195 on at
    Re: SALES TRANSACTION ENTRY ERROR

    Get everyone out of GP

    Look at the batch files (SY00800 and SY00500)

    You will find a batch created using the user ID that cannot get into SOP Transaction Entry.

    Delete that batch

    You may also find batches with blank batch names.  Delete them

  • Ron Wilson Profile Picture
    Ron Wilson 6,010 on at
    Re: Re: SALES TRANSACTION ENTRY ERROR

    Here is the script I run when that happens. I am on GP 9 but I don't see why it wouldn't run for GP 10 the same. I execute this in SQL Server Management Studio on the company database.

    /*Replace 'xxx' with the GP user name of that is having the issue*/

    DELETE SY00500 where BACHNUMB ='xxx'

    If this doesn't work, you will need to take a look at the SY00800 table as well to see if that user is in there. This fixes that error message for me 99.9% of the time.

    Ron

  • Ron Wilson Profile Picture
    Ron Wilson 6,010 on at
    Re: Re: Re: SALES TRANSACTION ENTRY ERROR

    Oh and by the way...

    The SY00800 table is in the DYNAMICS database and not your company database.

  • Community Member Profile Picture
    Community Member on at
    Re: Re: SALES TRANSACTION ENTRY ERROR

    Hello,

    Thank you for your quick responce. I did what you ask me to do but that particular batch did not delete It gave me an error message that Document in this batch coul not be Deleted. I try to log on with another user ID so i can access the document in the bacth  it gave this message Document number have been used before.

    I'll appreciate your usual quick responce.

    Thanks

  • Ron Wilson Profile Picture
    Ron Wilson 6,010 on at
    Re: Re: Re: SALES TRANSACTION ENTRY ERROR

    Did you delete it using the script I gave you?  It sounds like you tried to delete it in GP and not SQL Server Management Studio.

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

News and Announcements

Join experts in person to explore low code and AI agents at the Power Platform Community Conference sponsored by Microsoft

Quick Links

Responsible AI policies

As AI tools become more common, we’re introducing a Responsible AI Use…

Abhilash Warrier – Community Spotlight

We are honored to recognize Abhilash Warrier as our Community Spotlight honoree for…

Congratulations to the September Top 10 Community Leaders!

These are the community rock stars!

Leaderboard > 🔒一 Microsoft Dynamics GP (Archived)

Last 30 days Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans