Hello-
My client wants to have one customer get a 10% discount on every sales order.
For the life of me, I cannot get the sales invoice discount to work! The customer has an Invoice Discount Code (their own cust number, which is a system default). I went to the Invoice Discount button and set up a minimum amount of $1.00 with a discount of 10%. On a sales order or quote, I enter an item that is $4000. I release the order. I hit the Calculate Invoice Discount button at the top. Nothing calculates. I tried setting the automatic invoice disc calculation in the S&R setup, but still nothing calculates.
I did all of this on the customer's database as well as Cronus. I cannot get that to calculate. I've been googling this to find an answer, but every article has me doing all the steps above. What on earth am I missing?
FYI, this is on BC 13. I couldn't get it to work on 2016 either.
Thanks!