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Microsoft Dynamics CRM (Archived)

Workflow & Order's product line

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Posted on by

Hi Everybody!!!

I try to create a  workflow about adding order's product line, I can't make it!

The process is the next:

When some specific fields of Account/Contact are checked, then system should create an order, and this order has a specific order's product lines depend on what Account/Contact's fields are checked ( previously mentioned).

I try to follow the instructions of workflow " first create a order, then update the order to add line product" but it doesn't work.

Can anybody help me? Any idea?

Thanks in advance

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  • Adapta Profile Picture
    on at
    RE: Workflow & Order's product line

    Wait...all OK...Turns out there was a problem with the unit of measure. All fine now. Great.

    Thanks...!!

    Iain

  • Adapta Profile Picture
    on at
    RE: Workflow & Order's product line

    Certainly... but not sure how to post a screenshot... :(

  • Aiden Kaskela Profile Picture
    19,694 on at
    RE: Workflow & Order's product line

    Can you include a screenshot of the activity details?

  • Adapta Profile Picture
    on at
    RE: Workflow & Order's product line

    Many thanks.

    Looks great - but I'm getting a "...needs attention..." error; I know I must be missing a field or something but can't work out what.

    Would you be able to help...?

    Iain

  • Suggested answer
    Aiden Kaskela Profile Picture
    19,694 on at
    RE: Workflow & Order's product line

    Hi,

    It is, it's called 'Sales - Add Line Item'. You'll pass in the order, invoice, quote or opportunity, then details about the product to add.

    Thanks,

     Aiden

  • Adapta Profile Picture
    on at
    RE: Workflow & Order's product line

    Hi -

    Aiden, we need a workflow to add order products to an order... Does your solution do this? I downloaded it and took a look but I couldn't see that option... :(. Is it still offered..?

    Iain

  • Verified answer
    Aiden Kaskela Profile Picture
    19,694 on at
    RE: Workflow & Order's product line

    Hi Jose,

    I know I'm late to the party, but I added this functionality to my Workflow Elements solution at https://kaskela.wordpress.com . You can now add line items to opportunity, quote, order and invoice, and convert a quote to an order and an order to an invoice. Check it out and let me know what you think or if you need it to do something else.

    Thanks!

     Aiden

  • Suggested answer
    Knut Eivind Handeland Profile Picture
    10 on at
    RE: Workflow & Order's product line

    Hi Jose,

    Please try out our Create Product Line Worfklow from this link:

    http://www.cartagena.no/#!mscrm-addons/l2y55

    It will let you create Order Lines, Opportunity Lines, Quote Lines and Invoice Lines.

    Knut

  • JMdeSingular Profile Picture
    on at
    RE: Workflow & Order's product line

    Thanks for your explanation.

    I don't know much about programming and I find it difficult to make this workflow.

    Do I have other options? Another ways to do that?

    I am thinking in a script that updates the product line depend on the specific fields ( this fields have been looked by account record), but this event only happens when I access to order record. So It doesn't work automatically.

    Does it make sense for you?

    Thanks again

  • ScottDurow Profile Picture
    19 on at
    RE: Workflow & Order's product line

    Sure. When you request the order it causes the order details to be re-calculated. So if you are running a workflow that is triggered on update of the child items and then you update the parent - this will result in a recalculation of the child items and result in a race condition. This is why you cannot do it in the Workflow.

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