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Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / Set a default time in ...
Microsoft Dynamics CRM (Archived)

Set a default time in the Activity>Phone Call attribute

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Posted on by Sean A 390

Does anyone know how to set a default duration and time in the Phone Call Attribute under Activity>Task>Phone Call?  I've looked under attributes and I sure can't seem to find it anywhere.  Any help would be great!

 

Thanks

Sean

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  • Grzegorz Kalek Profile Picture
    Grzegorz Kalek 4,210 on at

    Hi,

    You should use Duration(actualdurationminutes) and Due(scheduledend)

    If you want to set default values for these fields you can add javascript to the onload event and update them when creating new form.

  • Sean A Profile Picture
    Sean A 390 on at

    I am currently using the mentioned items.  However What is the javascript to use?  I'm a bit confused because I have the created on field used on the form and it populates automatically on the close, then the modified on does the same when the item is reopened.  Not sure which way to go here......

    Thanks for the response!

  • Grzegorz Kalek Profile Picture
    Grzegorz Kalek 4,210 on at

    Add following code to your phone call onload event

    if(crmForm.FormType==1)
    {
      var d=new Date();
      d.setHours(d.getHours()+1);
      d.setMinutes(0);
      crmForm.all.scheduledend.DataValue=d;
      crmForm.all.actualdurationminutes.DataValue=15;
    }

  • Sean A Profile Picture
    Sean A 390 on at

    THANK YOU SOOOOO MUCH!  I appreciate it.  I copy and pasted it but now can you help me understand it?

     

    var d=new date  means :

    Set hours - its getting the hours and adding one to the current?

    D: set minutes :

    crm datavalue=d

    crmForm - schedule duration dat value = 15 --- sets the duration to 15 minutes.

     

    Your a Lifesaver!!! Again - Thank you!

  • Community Member Profile Picture
    Community Member on at

    Sean, did you ever get this to work?  I want to do the same thing but I don't understand.  I know this is 4.5 years old now but it should still be the same.

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