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Dynamics 365 Community / Forums / Small and medium business | Business Central, N... / Modifying email subjec...
Small and medium business | Business Central, N...
Suggested Answer

Modifying email subject & body for Sales Order Confirmation Email

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Posted on by AK-13051749-0 276
Hello, is it possible to modify the email subject line and body text, including adding custom fields (for example, replacing the Due Date with another date field) to the Sales Order Confirmation Email?
 
Any help and code samples will be greatly appreciated. Thank you.
 
 
Categories:
Dynamics 365 Business Central
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  • Suggested answer
    Teagen Boll Profile Picture
    Teagen Boll 1,620 Super User 2026 Season 1 on at
    Modifying the body of the email is quite easy. If you search for Report Selection - Sales and select Customer Statement under Usage you can see the email body layout being used:
     
    I would take that existing one that matches that Email Body Layout name above:
    Click on the 3 dots in the ribbon and Export Layout:
     
    You can then make changes to that word layout and when you are done making changes you can select the 3 dots above and "Replace Layout" instead.
     
    Business Central word layouts use XML mapping so if you need to add new fields or modify them you can work with a partner or learn more here: How to Add Fields to a Word Report Layout - Business Central | Microsoft Learn
     
    As for the subject line, in my experience that is a customization and not easily changeable with standard functionality.
     
    Best,
    Teagen Boll
    Social: LinkedIn

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