Error in exporting view to excel : "Failed to generate Excel"

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Posted on by Community Member

Hello,

I am trying export a view to excel but I receive the following error :

"Failed to generate Excel

An error occurred when Dynamics 365 attempted to generate the Excel file. If this problem persists, contact your system administrator."

The number of records are 5000. There is a related entity column which seems to be causing the error. If I remove the column, the export works fine. Any ideas why this column is causing the issue?

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Community Member on at

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RE: Error in exporting view to excel : "Failed to generate Excel"

Hello, the column contains names and email ids. If I export for only names, it works. It fails if the column has email id. Any idea why it must be happening?

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RE: Error in exporting view to excel : "Failed to generate Excel"

Tried opening a blank excel sheet and then exported the view. Did not work for me. Still the same error. I am able to export a blank view but not with the values.

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RE: Error in exporting view to excel : "Failed to generate Excel"

Yes I have tried with different fields. The error is thrown for only one particular column. It contains email ids.

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bac26 2,268 on at

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RE: Error in exporting view to excel : "Failed to generate Excel"

Try opening up Excel with a blank spreadsheet first. I have seen this in some cases. Worth a shot.

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gdas 50,091 Moderator on at

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RE: Error in exporting view to excel : "Failed to generate Excel"

Could you please try with different field of related entity may be some data format issue , try with some other admin user.

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RE: Error in exporting view to excel : "Failed to generate Excel"

The display labels are different. Also, I have tried with 1 record but it still shows the error.

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gdas 50,091 Moderator on at

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RE: Error in exporting view to excel : "Failed to generate Excel"

Ideally this issue is coming when you are going to export different fields with the same display label , secondly put some condition to reduce the number of records and check .

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