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Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / OutlookOwnerApptId - w...
Microsoft Dynamics CRM (Archived)
Answered

OutlookOwnerApptId - what is that actually for?

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Posted on by David Sydney 75

Hi community,

I am currently looking into appointment synchronisation issues between CRM Outlook client and CRM 2013 SP1 (on premise).

In the database, I came across the column "OutlookOwnerApptId" in table "Appointment". The Microsoft Docs say it is an integer which is a

"Unique identifier of the Microsoft Office Outlook appointment owner that correlates to the PR_OWNER_APPT_ID MAPI property."

Where is that value coming from and how does it come into effect when CRM Outlook clients syncs with CRM?

I have noticed that some users either have an empty value or "0", others have empty values, "0" OR other values.

Many thanks for you help.

David

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I have the same question (0)
  • Suggested answer
    Alex Fun Wei Jie Profile Picture
    Alex Fun Wei Jie 33,628 on at

    Hi,

    Please refer below article.

    docs.microsoft.com/.../appointment

  • David Sydney Profile Picture
    David Sydney 75 on at

    Hi Fun,

    thanks for your reply.

    Unfortunately not. That's what I found already and quoted in my post.

    Thanks,

    David

  • Suggested answer
    Alex Fun Wei Jie Profile Picture
    Alex Fun Wei Jie 33,628 on at

    Hi,

    Sorry, didnt see clearly your question.  There is no official document that explain how does this work. I would suggest you to open a ticket with Microsoft, and get help from them.

  • Verified answer
    sanp Profile Picture
    sanp 320 on at

    PR_OWNER_APPT_ID MAPI and OutlookOwnerApptId are correct Office and CRM Appointment owner id mapings. When you create an appointment it generates PR_OWNER_APPT_ID in office outlook and eventually it is mapped with OutlookOwnerApptId.

    For second question when it changes is the time an owner changes, the value changes.

  • David Sydney Profile Picture
    David Sydney 75 on at

    Thank you sanket, that's a big help!

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