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Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / OutlookOwnerApptId - w...
Microsoft Dynamics CRM (Archived)

OutlookOwnerApptId - what is that actually for?

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Posted on by David Sydney 75

Hi community,

I am currently looking into appointment synchronisation issues between CRM Outlook client and CRM 2013 SP1 (on premise).

In the database, I came across the column "OutlookOwnerApptId" in table "Appointment". The Microsoft Docs say it is an integer which is a

"Unique identifier of the Microsoft Office Outlook appointment owner that correlates to the PR_OWNER_APPT_ID MAPI property."

Where is that value coming from and how does it come into effect when CRM Outlook clients syncs with CRM?

I have noticed that some users either have an empty value or "0", others have empty values, "0" OR other values.

Many thanks for you help.

David

*This post is locked for comments

  • David Sydney Profile Picture
    David Sydney 75 on at
    RE: OutlookOwnerApptId - what is that actually for?

    Thank you sanket, that's a big help!

  • Verified answer
    sanp Profile Picture
    sanp 320 on at
    RE: OutlookOwnerApptId - what is that actually for?

    PR_OWNER_APPT_ID MAPI and OutlookOwnerApptId are correct Office and CRM Appointment owner id mapings. When you create an appointment it generates PR_OWNER_APPT_ID in office outlook and eventually it is mapped with OutlookOwnerApptId.

    For second question when it changes is the time an owner changes, the value changes.

  • Suggested answer
    Alex Fun Wei Jie Profile Picture
    Alex Fun Wei Jie 33,626 on at
    RE: OutlookOwnerApptId - what is that actually for?

    Hi,

    Sorry, didnt see clearly your question.  There is no official document that explain how does this work. I would suggest you to open a ticket with Microsoft, and get help from them.

  • David Sydney Profile Picture
    David Sydney 75 on at
    RE: OutlookOwnerApptId - what is that actually for?

    Hi Fun,

    thanks for your reply.

    Unfortunately not. That's what I found already and quoted in my post.

    Thanks,

    David

  • Suggested answer
    Alex Fun Wei Jie Profile Picture
    Alex Fun Wei Jie 33,626 on at
    RE: OutlookOwnerApptId - what is that actually for?

    Hi,

    Please refer below article.

    docs.microsoft.com/.../appointment

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