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Dynamics 365 Community / Forums / Small and medium business | Business Central, N... / Zebra DS3678 Scanner a...
Small and medium business | Business Central, N...
Suggested Answer

Zebra DS3678 Scanner and Business Central Issue

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Posted on by Community Member

Good day,

We have been using Symbol 3578ds scanners which are out dated but work fine in BC when scanning online but the new Zebra DS3678 and when we scan it opens the Edge downloads and shows a SO PDF, has anyone experienced this and possibly now of a solution?

Thank you

Chuck

I have the same question (0)
  • Suggested answer
    Marco Mels Profile Picture
    Marco Mels Microsoft Employee on at

    Hello,

    This is typical an answer for partners / MVP's / users that work with this specific printer. Hope you will get the correct answer.

    Thanks.

  • Community Member Profile Picture
    Community Member on at

    @Marco Mels  

    Thank you for the comment, these are handheld scanners, I agree with you about the MVP's and partners but to me it is worth checking forums and incase someone had experienced the issue before and may know what can be done instead of wasting our paid hours on the consultants, for them to answer the question would waste a block of an hour.

  • Suggested answer
    Marco Mels Profile Picture
    Marco Mels Microsoft Employee on at

    Spot on,, I indeed meant the forum (not a paid support incident).

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