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Dynamics 365 Community / Forums / Small and medium business | Business Central, N... / Bank statement opening...
Small and medium business | Business Central, N...
Suggested Answer

Bank statement opening and ending balance error

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Posted on by Rajendra sahu 130

Hi All - I am facing an issue after posting my bank reconciliation statement it's automatically taking some wrong amount. Now I am on 65 number statement since the last two statements having the issue. attached the screenshot. Please need your help. Every time I process a new bank rec statement after post its opening balance same i.e 9091.61

pastedimage1625602591335v1.png 

You can see 63,64,65 same opening balance even I try to do it manually still after post with same opining balance.

pastedimage1625602720491v2.png

I have the same question (0)
  • Suggested answer
    Maria Chambel Profile Picture
    Maria Chambel Microsoft Employee on at

    Hello Rajendra, 

    The screenshots are very small, but your description of the issue seems similar to some support requests we have been receiving where Balance Last Statement is not taken from the previously posted statement after posting Bank Reconciliation.

    This was already escalated to our development team to be fixed.

    Hope this information can help you.

  • Rajendra sahu Profile Picture
    Rajendra sahu 130 on at

    Thanks a lot

  • Rajendra sahu Profile Picture
    Rajendra sahu 130 on at

    Hello Again - Still facing the same issue. Not yet resolved.

  • Maria Chambel Profile Picture
    Maria Chambel Microsoft Employee on at

    Hello Rajendra, 

    It was escalated to development team but it's not fixed yet.

    Once I know that is fixed, I will let you know.

    Thank you.

  • Rajendra sahu Profile Picture
    Rajendra sahu 130 on at

    Hi Maria - Any update here. Still facing the same issue. Need solution ASAP. Thanks

  • Yuko Peters Profile Picture
    Yuko Peters 49 on at

    Hi Maria, has there been any update to this issue? I'm still getting the same error

  • OlaQ Profile Picture
    OlaQ 72 on at

    dear Maria

    our Customer also receiving the same issue , any time line on when it will be fixed

    thanks and regards

  • Rajendra sahu Profile Picture
    Rajendra sahu 130 on at

    Hi Maria Chambel - Any update here?

  • Maria Chambel Profile Picture
    Maria Chambel Microsoft Employee on at

    Hello all,

    The issue has been fixed, and the hotfix (404356) will be included in BC 18.5 version (September release).

    Thank you.

  • Wojciech L Profile Picture
    Wojciech L on at

    Hello Maria,

    This is a good news! Thank you for the update.

    Can you confirm that mentioned hotfix will also include solution / job to correct bank statements that have already been processed? This is absolutely needed for audit reasons.

    I understand that by the time the hotfix is delivered we should continue processing bank statements the usual way?

    Kind regards,

    Wojciech

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