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Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / CRM Online Error: An u...
Microsoft Dynamics CRM (Archived)

CRM Online Error: An unhandled exception occurred during the execution of the current web request

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Posted on by Obi 5

Hi,

This problem started when I came in this morning. Everytime I try to access my solution, I get the following error in the popup window 

Url (url decoded for easy reading): 

https://<mycrm-site>.crm4.dynamics.com/_common/error/errorhandler.aspx?BackUri=https://<mycrm-site>.crm4.dynamics.com/tools/systemcustomization/systemcustomization.aspx?pagemode=iframe&sitemappath=Settings%7cCustomizations%7cnav_syscust&ErrorCode=&Parm0=

Error Details: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code.&RequestUri=/tools/solution/edit.aspx?id=%7bfd140aaf-4df4-11dd-bd17-0019b9312238%7d&user_lcid=1033

Body: 

Error

An error has occurred. 

Try this action again. If the problem continues, check the Microsoft Dynamics CRM Community for solutions or contact your organization's Microsoft Dynamics CRM Administrator. Finally, you can contact Microsoft Support.

Can anyone help, I'm stuck as I can't do anything else.

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I have the same question (0)
  • Suggested answer
    Manoj Batchu Profile Picture
    Manoj Batchu 1,691 on at

    We had a outage on CRM Online applications today morning.

    community.dynamics.com/.../178881

  • Obi Profile Picture
    Obi 5 on at

    Yeah I saw that in my portal.office.com. But I'm still having that error along with a Service Maintenance message which says In Progress for the last 36+ hours below

    We have scheduled your Microsoft Dynamics CRM Online organization for a planned software update. Your organization should not be impacted, but if you do experience any issues please follow the support escalation process.

    Microsoft Dynamics CRM 2015 Update 1 Online Hotfix introduces support for the following:

    •Org Upgrade: Carina UR1 upgrade fails during IdentityExtensions.GetCallerId with principal ---> System.ArgumentNullException: Value cannot be null

    •Async safe mode is not turned on even with "RunAsyncServiceInSafeMode" field is true in config DB

    •OOB hierarchy rules hard-deleted without dependencies being cleaned up

    •Incorrect MetadataCache after a retry of CDU failures

    •CRM Online: GetPowerBISharePointSites Can Cause Blocking For All Customers

    Outage duration: 0 minutes

    Maintenance window: 14 October 2015 01:00 UTC - 14 October 2015 08:00 UTC

    Thank you for your patience while we do this. We want you to have the best possible Online Service experience and sometimes that means we need to perform maintenance activities. Our priority is always the health of your organization.

    Sincerely,

    The Microsoft Dynamics CRM Online Team

    Notice the maintenance window....well it's still in progress right now!

  • Suggested answer
    Pawar Pravin Profile Picture
    Pawar Pravin 5,237 on at

    Hi Community,

    I'm facing same issue on CRM 9.0 version (On premise) while opening solution. Is that issue already fixed ? can somebody help me on this

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