Solution Import Error Microsoft.Crm.Tools.ImportExportPublish.ImportSiteMapException: Site Map import: FAILURE: There are multiple root elements. Line 1, position 58. ---> System.Xml.XmlException: There are multiple root elements. Line 1, position 58.

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Posted on by Ryan Wedoff Microsoft Employee

Problem:

A recent update has prevented the import of the default sitemap within certain solutions. When you export a managed solution with the default sitemap, four new properties have been added to the App Module Sitemap nodes in the customizations.xml. These 4 extra XML nodes/properties, currently, do not import, and cause a solution import error (there are multiple root elements).

Fix:

In the <AppModuleSitemap> tag, remove the following properties from the exported solution in the customizations.xml file.

<EnableCollapsibleGroups>False</EnableCollapsibleGroups>

In the next few days, a fix will be released that will prevent the four properties from being exported in the App Module Sitemap tag, and following that, a fix will be released that will allow these four properties to be exported and imported as intended.

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Thank you for sharing！
Ryan Wedoff Microsoft Employee on at

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Update! The issue has been stopped for all regions, you can now re-export and import again. On Aug. 13th, by the latest, all will be able import their solutions (even the solutions with the four properties) again.