Solution Import Error Microsoft.Crm.Tools.ImportExportPublish.ImportSiteMapException: Site Map import: FAILURE: There are multiple root elements. Line 1, position 58. ---> System.Xml.XmlException: There are multiple root elements. Line 1, position 58.

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Posted on by Ryan Wedoff

Problem:

A recent update has prevented the import of the default sitemap within certain solutions. When you export a managed solution with the default sitemap, four new properties have been added to the App Module Sitemap nodes in the customizations.xml. These 4 extra XML nodes/properties, currently, do not import, and cause a solution import error (there are multiple root elements).

Fix:

In the <AppModuleSitemap> tag, remove the following properties from the exported solution in the customizations.xml file.

<EnableCollapsibleGroups>False</EnableCollapsibleGroups>

In the next few days, a fix will be released that will prevent the four properties from being exported in the App Module Sitemap tag, and following that, a fix will be released that will allow these four properties to be exported and imported as intended.

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Ryan Wedoff on at

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RE: Solution Import Error Microsoft.Crm.Tools.ImportExportPublish.ImportSiteMapException: Site Map import: FAILURE: There are multiple root elements. Line 1, position 58. ---> System.Xml.XmlException: There are multiple root elements. Line 1, position 5

Update! The issue has been stopped for all regions, you can now re-export and import again. On Aug. 13th, by the latest, all will be able import their solutions (even the solutions with the four properties) again.
Community Member Microsoft Employee on at

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RE: Solution Import Error Site Map import: FAILURE: There are multiple root elements

Thank you for sharing！