677
Hi All,
I have created a new user who has a full license however when the user tries to create a document such as vendor invoice it is coming up with the below?
Is there something else I am missing? I have given all of the user permissions on the user record within BC to what I have so not sure what else I am missing?
Hi Chris,
Worked this out just an hour ago but yes you are correct I did not refresh the user groups, all working now thanks!
Hello,
The first screenshot is too small for me to make out the message. It looks like you've given the user SUPER, so I'm going to assume it's not a permissions issue. What license specifically did you give this user? If you just updated their license type then you may need to take the following steps:
Navigate to the 'Users' page
Run the 'Refresh User Groups' process
This will force any license update\change you've recently made to a user. This should ensure that you're not running into an Entitlement issue.
Thanks,
Chris
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Sohail Ahmed
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