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I submitted a import file with 5 rows and the file stuck on "submitted" I checked system jobs and that job is not present in the window.
I also noticed that I am unable to create a new solution today, I receive an generic error message "an error has occurred" I wonder if these two issues are connected, has anyone experienced this before with CRM 2015 online?
Thanks
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This is something which happens because of Async service not running properly on the server machine. On the Server machine, you can locate the services for Dynamics CRM and restart the services manually. After some time check your import history, it should start importing the files in Submitted status.
The services to be restarted (can vary based on your system):
1. Microsoft Dynamics 365 Asynchronous Service
2. Microsoft Dynamics Monitoring Service
Facing same issue today. Will wait for some time and if it does not work need to create ticket for product team as suggested in the verified response. Thanks Darran!
Hi Satish,
Did you find the reason for this, we are also facing the same issue currently in our onpremise dynamics 365 version. Actually we are trying to migrate data from crm2011 to dynamics 365. Can anyone suggest for some solution except import/export of data. We are trying to use scribe but no luck. Any help is appreciated.
Thanks and Regards,
Drashti Mehta
Submitted an import file - all by the books. Received a notice in CRM that it failed but the job is still in a Submitted status. Actually, many of the jobs are in a submitted status even if they somewhat completed - the failed records in Dynamics 365 are scarce in their explanation of what made them fail if we even get one.
Hi Guys
Any News on the import file stuck on submitted when you are on-prem. I have the same issue as Satish
Hi Satish,
What happens when you try same file again?
When i open imported record created in the imports entity after importing a file to CRM by navigating using imports menu. In that when i went to system jobs there it is showing status reason as waiting for resources as shown in below image what could be the reason for this
Hi Darren,
We are also facing same issue. But our environment is on premises ans also the asyn service is running perfectly. We have restarted the service and checked also still no use. The imported file is status is not modifying it is in the submitted state only as shown in the below image. Is there any other reason for this.
Hi,
I have created a word template to export a quote with product lines. Everything is working fine, except that if i resequence the product lines the new sequence does not pull through to the word template.
Any suggestions?
Thanks in advance
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