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Dynamics 365 Community / Forums / Microsoft Dynamics RMS (Archived) / Store Operations POS, ...
Microsoft Dynamics RMS (Archived)

Store Operations POS, Item Lookup Code Automatic Return

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Posted on by RequiredScreenName 230

Greetings,

I am setting up a new register, and after scanning in a item I am unable to get store operations POS to automatically lookup a item, returning its price and other information. The barcode will scan properly, but I have to manually hit tab for it to return the information. Is there a setting in RMS that can be modified, or is it possibly a configuration on the scanner?

Any help would be greatly appreciated.

Thanks!

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  • Suggested answer
    raelhefn Profile Picture
    raelhefn Microsoft Employee on at

    It is scanner configuration, return to scanner manual and program your device to hit enter automatically after scanning process.

  • RequiredScreenName Profile Picture
    RequiredScreenName 230 on at

    That worked. Thank you Ramy!

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