If requesting support, please provide the following details to help troubleshooting:
Error message:
The version of the on-premises deployment does not match the requirements of Business Central online. Check if the version was set correctly on the database. For more information, see the documentation -
Internal session ID:
88316d94-c538-4226-ab6a-e86fd9262453
Application Insights session ID:
d7db3de0-50d3-48a0-af4a-e9fd05d75b1e
Client activity id:
2039e0fb-4a5a-4ecc-923d-ebff1ff5e9d1
Time stamp on error:
2025-11-10T11:31:02.7394391Z
User telemetry id:
3f1ade2d-64c9-4a86-b64f-d42009cd538d
AL call stack:
"Hybrid Deployment"(CodeUnit 6060).RetryGetStatus line 22 - Base Application by Microsoft version 27.0.38460.41800
"Hybrid Deployment"(CodeUnit 6060).RetryGetStatus line 2 - Base Application by Microsoft version 27.0.38460.41800
"Hybrid Deployment"(CodeUnit 6060).EnableReplication line 23 - Base Application by Microsoft version 27.0.38460.41800
"Hybrid Cloud Management"(CodeUnit 4001).EnableReplication line 8 - Intelligent Cloud Base by Microsoft version 27.0.38460.41315
"Hybrid Cloud Management"(CodeUnit 4001).HandleShowCompanySelectionStep line 8 - Intelligent Cloud Base by Microsoft version 27.0.38460.41315
"Hybrid Cloud Setup Wizard"(Page 4000).ShowCompanySelectionStep line 5 - Intelligent Cloud Base by Microsoft version 27.0.38460.41315
"Hybrid Cloud Setup Wizard"(Page 4000).NextStep line 40 - Intelligent Cloud Base by Microsoft version 27.0.38460.41315
"Hybrid Cloud Setup Wizard"(Page 4000)."ActionNext - OnAction"(Trigger) line 35 - Intelligent Cloud Base by Microsoft version 27.0.38460.41315
But i have Bc 25 application version is 25.12.0.0
and BC27 application version is 27.0.38460.41800
