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Microsoft Dynamics CRM (Archived)

Install Outlook Plug-in for CRM on MAC OS

Posted on by Microsoft Employee

Hello All,

This is Srivaths.

We migrated a couple of users to Office 365 platform and they are currently using the Outlook Client on their MAC.

They were interested to move to CRM Online but wanted to have the interface of CRM from Outlook.

I tried to install the Outlook Plugin connector to CRM so that we can achieve it and I got the below error message as shown below

8206.Capture.PNG

And now I have my own doubts if Outlook plug-in works on a native MAC OS?

I researched and some say it's not possible. Some say it may be possible.

Some say it is possible on a Windows Virtual machine. Install Office Client on a Windows Virtual machine and then install Outlook connector to that.

Could you please suggest if there is any other method?

Regards,

Srivaths

*This post is locked for comments

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Install Outlook Plug-in for CRM on MAC OS

    Just have one more question?

    IS this already available or MSFT has planned for this?

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Install Outlook Plug-in for CRM on MAC OS

    Thanks a lot Guido for the quick reply,

    I will propose this to the client and will keep you updated.

    But on a longer run I believe MSFT should develop this plug-in. are you aware of any third parties that can develop a plug-in like this (Reasonable)

    I got in touch with a company and they told 2245$ per user per month which is more costly than CRM for the entire organization.

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