
I have a customer running HQ w/2 stores. One store doesn't send the info back to HQ, so I'm running 402's for the entirety of 2021 sales. It sends about 1/3 of the sales back.
Is there anything else I can try to get the complete data?
TIA!
Anytime I've had issues like this, I've run a 401 worksheet from HQ for just that one store and that always seems to resolve it.