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Microsoft Dynamics GP (Archived)

Payables Management setup information is missing or damaged

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Posted on by 215

Hi,  This morning our AP team tried to launch the "Transaction Entry" window from the purchasing module in Dynamics GP 2010 and they received the message:  The Payables Management setup information is missing or damaged.  I will try to run check links on Payables tables of the Purchasing series, but have any of you ran into this?  Is there something I can do that is certain to fix this?

Thanks for your time.

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  • Richard Wheeler Profile Picture
    75,848 Moderator on at
    RE: Payables Management setup information is missing or damaged

    If restore is an option I would go that route. This would mean all data entered since the backup will be lost. The other option is to go to Payables Setup and re-enter the setup information. Hopefully you know the last voucher and payment numbers used.

  • Suggested answer
    Frank Hamelly | MVP, MCP, CSA Profile Picture
    46,527 Super User 2025 Season 1 on at
    RE: Payables Management setup information is missing or damaged

    Open Payables Management Setup window (Purchasing>>Setup>>Payables), click the Options button and make sure the default values in this window are populated.

  • Med Profile Picture
    215 on at
    RE: Payables Management setup information is missing or damaged

    Digging further into this, I found that the table PM40100 on the company's database is empty.  Looking at some backups, I found that this table had just one entry, but it looks like it contained the "PM Next Payment Number" or "Next Voucher Number".  This seems critical to GP and is probably the reason why we are having an issue.  Does check links reconstruct this?  Or should I restore the system?

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