Skip to main content

Notifications

Announcements

No record found.

Community site session details

Community site session details

Session Id :
Microsoft Dynamics GP (Archived)

MR export does not work on server

(0) ShareShare
ReportReport
Posted on by 75,848 Moderator

When I go to Company ->Building Blocks and export on the server after about a second MR becomes unresponsive and Task Manager is the only way out. It appears that the workstations work fine. Any suggestions what I can check on the server. There is nothing in the event viewer or MR log files.

*This post is locked for comments

  • Amit Thakkar Profile Picture
    on at
    RE: MR export does not work on server

    This workaround is a bit touchy. What I have been doing is selecting the Export button and moving my mouse pointer quickly to the bottom of the screen. I then move the mouse pointer up from the bottom to click on the Select All button. I then move around the outside edge of the screen and come in from the top to select the other Definition tabs.

    Above workaround is excellent and it is working without removing the KB3059317

    Thanks once again.

    Amit

  • Richard Wheeler Profile Picture
    75,848 Moderator on at
    RE: MR export does not work on server

    Two excellent suggestions. Thank you both. This did the trick.

  • Trenton Profile Picture
    on at
    RE: MR export does not work on server

    This sound like a permissions issue to the Management Reporter files location that shows in Tools > Options of the designer.  This is the default location that MR will attempt to save a TDBX.

     

    Depending on the version of MR that is currently running, this could also be a bug with a security update that caused the designer to crash when a mouse pointer was moved over the Report Definitions grid.

     

    The workaround for this issue is to not hover the mouse over any Report Definitions in the import/export window -- use select all button to select the reports

     

    • This workaround is a bit touchy. What I have been doing is selecting the Export button and moving my mouse pointer quickly to the bottom of the screen. I then move the mouse pointer up from the bottom to click on the Select All button. I then move around the outside edge of the screen and come in from the top to select the other Definition tabs.

    • The issue only affects the Report Designer tab

     

    The resolution was implemented in the CU13 update.

    https://mbs.microsoft.com/customersource/northamerica/MR/downloads/service-packs/MROverview

  • Verified answer
    MattPaulen Profile Picture
    6,912 on at
    RE: MR export does not work on server

    What CU is it on?  I know not too long ago there was a bug introduced by a windows update in that window where if you moved the cursor over the grid, it would crash MR.  You could bypass it by carefully keeping the mouse outside of the grid and exporting that way.  There was a hotfix to resolve it.  Not sure if that's what you are experiencing or not.

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Ramesh Kumar – Community Spotlight

We are honored to recognize Ramesh Kumar as our July 2025 Community…

Congratulations to the June Top 10 Community Leaders!

These are the community rock stars!

Announcing the Engage with the Community forum!

This forum is your space to connect, share, and grow!

Leaderboard > 🔒一 Microsoft Dynamics GP (Archived)

Featured topics

Product updates

Dynamics 365 release plans