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Small and medium business | Business Central, N...
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Adding new user - Update users from Microsoft 365

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Hi All,

We are getting "You cannot open record 2000000121 from a RecordRef data type when you are using target Cloud." when we did Update users from Microsoft 365.

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There are two user which have been imported without Authentication Emails. 

pastedimage1636359938954v2.png

We are not sure why this error comes up and we are just wondering if anyone else has experienced the same. 

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  • Suggested answer
    Marco Mels Profile Picture
    Microsoft Employee on at

    Hello,

    Please report this to Microsoft via your CSP or partner. Seems to be an issue with your tenant.

    Thanks.

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