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Supply chain | Supply Chain Management, Commerce
Suggested Answer

How to Job update status Receipt = Purchased in Inventory Transaction when I return Salesorder from POS

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Posted on by 5

I'm a issue to inventory transaction return

Step 1: I have on hand inventory = 10, item: 0001

Step 2: I created a salesorder in POS with item: 0001 and Quantity = 10 

Step 3: I run job "post inventory" when inventory transaction in D365 = "Reserved physical"

Step 4:  I created a salesorder return in POS with item: 0001 and quantity = 2

Step 5:  I created a salesorder in POS with item: 0001 and Quantity = 2

Step 6: I run job "post inventory" and "Validate transaction"

Step 7: I created a Retail statement and Post Statement but Error = "Posting Posting Sales order: SO-1000 Item: 0001 Physical on-hand 2.00  cannot be picked because only -0.00 is/are available from the inventory"

How to auto apply quantity return from POS or update Receipt = Reserved physical  ???

Thanks

I have the same question (0)
  • Suggested answer
    Xusheng Profile Picture
    Microsoft Employee on at

    Try to post the inventory with batch job after sync job "P-00001"

  • Oksana Kovaliova Profile Picture
    3,597 on at

    Hi,

    Do you have sales and return orders in the same statement?

    If yes, it can be that AX tries to post transactions in a wrong order: first it posts sales order and only after that - return, that leads to minus inventory

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