How to Job update status Receipt = Purchased in Inventory Transaction when I return Salesorder from POS

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Posted on by LamCX

I'm a issue to inventory transaction return

Step 1: I have on hand inventory = 10, item: 0001

Step 2: I created a salesorder in POS with item: 0001 and Quantity = 10

Step 3: I run job "post inventory" when inventory transaction in D365 = "Reserved physical"

Step 4: I created a salesorder return in POS with item: 0001 and quantity = 2

Step 5: I created a salesorder in POS with item: 0001 and Quantity = 2

Step 6: I run job "post inventory" and "Validate transaction"

Step 7: I created a Retail statement and Post Statement but Error = "Posting Posting Sales order: SO-1000 Item: 0001 Physical on-hand 2.00 cannot be picked because only -0.00 is/are available from the inventory"

How to auto apply quantity return from POS or update Receipt = Reserved physical ???

Thanks

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Xusheng on at

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Try to post the inventory with batch job after sync job "P-00001"

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Oksana Kovaliova 3,597 on at

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Hi,

Do you have sales and return orders in the same statement?

If yes, it can be that AX tries to post transactions in a wrong order: first it posts sales order and only after that - return, that leads to minus inventory

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