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sales order invoices twice with separate quantity to invoice

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Posted on by Lethiwe

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Hi all

Does anyone know why the order would separate items on posting and create two invoices and change quantity to ship for one item to zero whiles others remain as captured?

Please the screenshot below.

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Dynamics 365 Business Central

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Manan_Shah 1,461 on at

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Hi Lethiwe,

BC wouldn't do this auto. Possible while posting Shipment user didn't mention Qty. to Ship for 1st line. and due to that user needs to post it separately. Also might be user use Posting option as Ship & Invoice so the sales order lines which have Qty to ship & Qty to invoice those all are posted at same time in same invoice but in 1st line user didn't define Qty. to Ship & Qty. to Invoice so it's remain "0", and user needs to post separately. So you have 2 invoices against 1 sales order.

Hope this well help.

Many Thanks,
Manan

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