Work Flow Object Reference Error

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Posted on by Community Member

Hi,

I created a "on demand" workflow for send "invitation code" to the contact (sending from contact entity not from invitation entity),All steps are working fine except final step(send to the contact).

I am getting an error while running the workflow "OBJECT REFERENCE NOT SET TO AN INSTANCE OF AN OBJECT",

Please help me out

Thank You

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Aric Levin - MVP 30,190 Moderator on at

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Seems like there is a Null Reference Exception in your Portals: Send Invitation step.

Try and see the results in your Plugin Trace Log. This should give you a better reason to why you are experiencing this error.

If you don't see anything there, navigate to your User Settings -> Options and in the Customizations Tab, change the Plugin Trace Log to show either All Tracing or only Exceptions. This will show you the log in the Plugin Trace Log.

If you need additional information which is not supplied in the Plugin Trace Log, add tracing to your code, where you anticipate the error is occurring and you can check values and display messages which will be displayed in the Plugin Trace Log.

Hope this helps.

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Arpit Shrivastava 7,518 User Group Leader on at

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Hi Prem,

Make sure you are giving proper values in from and to fields. Especially in 'from' field (ideally that should be your CRM Administrator or any Fixed User).

If you have mentioned any dynamic value in 'from' field then change it to your CRM Admin who have rights to send the email. If it works then we can find out the root cause in this way.

It would be more helpful if you could provide the screenshot of send email steps(by clicking on View Properties)

Thanks

Arpit

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Community Member on at

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Hi Arpit,

Here are the ScreenShots

Thank You

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Arpit Shrivastava 7,518 User Group Leader on at

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Hi Prem,

What I can see you have used two steps for invitation and two steps for send invitation. Not sure what is the logic behind.

Could you pls have a look below article once. Hope it helps.

www.inogic.com/.../send-invite-to-contacts-automatically-for-microsoft-portal-in-dynamics-365

Mark it as answer. If it helps

Cheers

Arpit

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Community Member on at

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Hi Arpit,

Thank you for your response

I created according to the above the link ,The message is sent Successfully but when i see the process session ,It is in Waiting state and steps are in completed (OBJECT REFERENCE NOT SET TO AN INSTANCE OF AN OBJECT).

Thank You

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Arpit Shrivastava 7,518 User Group Leader on at

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Hi Prem,

Your workflow should look like below but I am seeing two steps for Send Invitation and two for Create:

Could you please post the updated screenshot of your workflow and error details. (get the detailed error from System Jobs under Details Tab)

Thanks for your patience.

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Community Member on at

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Here are the Error Details and screenshot of workflow is Same asabove

Thank You

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