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Dynamics 365 Community / Forums / Small and medium business | Business Central, N... / Admin Center Access
Small and medium business | Business Central, N...
Suggested Answer

Admin Center Access

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Posted on by spena 1,501

Hi,

I can access the admin center by copying/pasting the admin center url in to a browser.  However, I do not see the link to click on when clicking the gear icon in Business Central.

I've checked my user permissions and user personalizations.  I'm a Global Admin in the Office 365 admin center.

Can someone please tell me how I can see this in BC?

Thanks

Steve

I have the same question (0)
  • Suggested answer
    Stefano Demiliani Profile Picture
    Stefano Demiliani 37,166 Most Valuable Professional on at

    The following users are authorized to access the Business Central administration center:

    - Internal tenant administrators (Global admin role in the Office 365 admin center)

    - Admin agent

    - Helpdesk agent

    As the internal administrator, you can get to the administration center by navigating directly to the URL, or by choosing the link in the Settings menu when you are logged in to your Business Central.

  • spena Profile Picture
    spena 1,501 on at

    Hi Stefano,

    The user is already assigned to the Global Admin Role.  He can paste in the URL and access the page.  However, he is not able to click the link in the Settings menu.  

    Any other ideas here?

    Thanks,

    Steve

  • Suggested answer
    Marco Mels Profile Picture
    Marco Mels Microsoft Employee on at

    Hello,

    What permission does your user have / you have in D365 BC? Since when can't you see Admin center in the Settings? For others, this is what appears to be missing (if I got the issue correctly understood):

    pastedimage1580133089564v1.png

    Thanks.

  • ERPlatanos Profile Picture
    ERPlatanos 73 on at

    Hi all,

    Returning to this as I have the same issue. I can access admin center via link, but not through settings...

    pastedimage1673533523904v1.png

  • Suggested answer
    Inge M. Bruvik Profile Picture
    Inge M. Bruvik 1,165 Moderator on at

    I have had the same issue especially when PAM is enabled in the Azure AD I am working in.

    Then i have experienced that sometimes the admin center shows up in the menu and sometimes not.

    learn.microsoft.com/.../privileged-identity-management-for-active-directory-domain-services

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