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Small and medium business | Business Central, N...
Suggested answer

Admin Center Access

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Posted on by 1,501

Hi,

I can access the admin center by copying/pasting the admin center url in to a browser.  However, I do not see the link to click on when clicking the gear icon in Business Central.

I've checked my user permissions and user personalizations.  I'm a Global Admin in the Office 365 admin center.

Can someone please tell me how I can see this in BC?

Thanks

Steve

I have the same question (0)
  • Suggested answer
    Inge M. Bruvik Profile Picture
    1,035 Moderator on at
    RE: Admin Center Access

    I have had the same issue especially when PAM is enabled in the Azure AD I am working in.

    Then i have experienced that sometimes the admin center shows up in the menu and sometimes not.

    learn.microsoft.com/.../privileged-identity-management-for-active-directory-domain-services

  • ERPlatanos Profile Picture
    73 on at
    RE: Admin Center Access

    Hi all,

    Returning to this as I have the same issue. I can access admin center via link, but not through settings...

    pastedimage1673533523904v1.png

  • Suggested answer
    Marco Mels Profile Picture
    on at
    RE: Admin Center Access

    Hello,

    What permission does your user have / you have in D365 BC? Since when can't you see Admin center in the Settings? For others, this is what appears to be missing (if I got the issue correctly understood):

    pastedimage1580133089564v1.png

    Thanks.

  • spena Profile Picture
    1,501 on at
    RE: Admin Center Access

    Hi Stefano,

    The user is already assigned to the Global Admin Role.  He can paste in the URL and access the page.  However, he is not able to click the link in the Settings menu.  

    Any other ideas here?

    Thanks,

    Steve

  • Suggested answer
    Stefano Demiliani Profile Picture
    37,166 Most Valuable Professional on at
    RE: Admin Center Access

    The following users are authorized to access the Business Central administration center:

    - Internal tenant administrators (Global admin role in the Office 365 admin center)

    - Admin agent

    - Helpdesk agent

    As the internal administrator, you can get to the administration center by navigating directly to the URL, or by choosing the link in the Settings menu when you are logged in to your Business Central.

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