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Dynamics 365 Community / Forums / Microsoft Dynamics 365 | Integration, Dataverse... / Application Ribbon cus...
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Application Ribbon custom buttons not visible in UCI

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Posted on by scopecrm 344

Hi,

I have 3 custom buttons in Application Ribbon, which works perfectly in classic interface. They don't appear in UCI.

Tried these fixes from community already, still they doesn't show up yet all!!

pastedimage1579865039149v1.png  pastedimage1579865076521v2.png

https://thehelplessheroes.wordpress.com/2020/01/13/dynamics-365-custom-ribbon-buttons-on-dashboard-page-not-showing-in-uci/

https://develop1.net/public/post/2018/04/06/Adding-Ribbon-Workbench-SmartButtons-to-the-Unified-Client

any advise would be, much appreciated.

  • Henry J. Profile Picture
    Henry J. 5,237 on at
    RE: Application Ribbon custom buttons not visible in UCI

    It would also help to see how you've configured Ribbon Workbench.

    I do believe though that support is the best way to help you troubleshoot it as they can do a remote session with you.

    Henry

  • scopecrm Profile Picture
    scopecrm 344 on at
    RE: Application Ribbon custom buttons not visible in UCI

    Hi Henry,

    Thanks for looking into this, I have updated the thread with the screenshots. Yes i am using ribbon workbench to edit the application ribbon.

    Hope this helps.

  • Suggested answer
    Henry J. Profile Picture
    Henry J. 5,237 on at
    RE: Application Ribbon custom buttons not visible in UCI

    Hi,

    Can you share a bit more details about your 3 buttons?
    For example some screenshots of the legacy web client vs Unified Interface, as well as screenshots of your customizations (I'm assuming you're using Ribbon Workbench?).

    Don't hesitate to open a Support Request to help you troubleshoot this issue here: https://admin.powerplatform.microsoft.com/support

    Henry

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