Where does Cashbook default from in Sales Entry Cash deposit

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Posted on by Community Member

Hi,

one very simple one which I was sure to find out, but did not !

When I enter in Amounts received under Sales Entry, then choose a "Cash Deposit" type, the default checkbook under this window is always defaulting to my company's default currency checkbook. It is NOT defaulting from my current customer's card setup (under accounts) default checkbook.

I tried to figure out from where this cashbook is defaulting and was not able to determine. I checked changing the checkbook under Setup/Recevables and also under Setup/Sales Order processing without any effect.

I was really sure it would default from my customer's card, Accounts window. It does not.

Can someone point me in the right direction ? Where does this default from ?

Many thanks !

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babubaskaran@outloo... 12 on at

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RE: Where does Cashbook default from in Sales Entry Cash deposit

Hi,

If you go to

Sales >> Cards >> Customer >> Accounts button

There is a Radio button Cash Account From

Mark the Cash account to be used for this customer's transactions. If you mark Customer, enter an account in the Cash field. If you mark Checkbook, the Cash account assigned to the checkbook you selected is used.

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soma 24,410 on at

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RE: Where does Cashbook default from in Sales Entry Cash deposit

I think, you are mapped the customer checkbook ID after the SOP document has been created.

1. Map the Checkbook ID in Customer Account Maintenance window.

2. Delete the old Sales Transactions entry and create a new one and enter the Amount Received to check whether the Checkbook ID comes from Customer Account Maintenance window.

Hope this helps!!!

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Community Member on at

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RE: Where does Cashbook default from in Sales Entry Cash deposit

You are right on the fact if I place a cash account, it will default an will disregard the cash book id displayed in the window... But still, this cash book id does not come from the customer card strangely.

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Community Member on at

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RE: Where does Cashbook default from in Sales Entry Cash deposit

Thanks for the tip but I already tried to recreate another sales entry, it did not default the cash book that stands in the customer card.

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Community Member on at

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RE: Where does Cashbook default from in Sales Entry Cash deposit

Guys, I finally found the answer... The cashbook id from the payment window defaults from the BATCH you use for the sale transaction.

Gotcha !

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