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Hi All,
I have a configured a "Customer Self Service" portal on my Dynamic 365 for CE (v 9.0) instance.
Kindly help me to add comments and ratings to the articles through the portal.
I have already checked "Enable Ratings" on Portals -> Web Page ->"Knowledge Base - Article Detail" but it is still not visible in the article page in the portal.
Thanks,
Bhavik Sanghvi
*This post is locked for comments
Hi Bhavik,
I'm also having the same requirement to add rating and comments in knowledge article on portal.
I also did the changes suggested by you. but it is not working for me.
Please tell me what else changes you did to achieve.
Regards,
Hardik Chauhan
Do the ratings show up only for signed in users?
I had to change the Page Template to "Page" for "Knowledge Base - Article Detail" web page and it worked.
Thanks
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