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Accessing emails sent to a .onmicrosoft.com account

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Posted on by vgow

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Hi,

I have a trial version of crm online running and was issued a username@orgname.onmicrosoft.com account.

How do you access emails sent to this email address? i.e If someone who is not a contact/account record sends an email to this address where is it viewable.

I dont have access to the Outlook client yet.

Thanks

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Community Member Microsoft Employee on at

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RE: Accessing emails sent to a .onmicrosoft.com account

colint2010@gmail.com
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Community Member Microsoft Employee on at

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RE: Accessing emails sent to a .onmicrosoft.com account

Hello,

This is not a very great solution. However, it will help you temporarily.

Solution: Enable Auto forward to the Users, so that any email sent to user@org.onmicrosoft.com will be sent to user@org.com.

I've tested it at my end and it's working.

For enabling auto-forward to any User -> https://support.office.com/en-us/article/forward-email-from-office-365-to-another-email-account-1ed4ee1e-74f8-4f53-a174-86b748ff6a0e

You need to ask your all Users to enable auto-forward and add the required email address.

If you face any issues, reply to it (or) you can write an email to vagu.prajeeth437@gmail.com. I can help you in configuring this one.

Thanks,

Prajeeth
Community Member Microsoft Employee on at

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RE: Accessing emails sent to a .onmicrosoft.com account

We have bought a exchange subscription but our emails are configured in Gmail and we would like the mail sent to user@org.onmicrosoft.com to be sent to user@org.com. how to do this ?
Community Member Microsoft Employee on at

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RE: Accessing emails sent to a .onmicrosoft.com account

Hi Cezar Lozici,

Could you please let me know the process regarding - how can we get access/create a separate Exchange Online subscription to access outlook (mail inbox).

Is there any alternative to access outlook with accounts having email address ending up with 'onmicrosoft.com' (example email - user@worksso.onmicrosoft.com)

Thanks,

Prajeeth
Community Member Microsoft Employee on at

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RE: Accessing emails sent to a .onmicrosoft.com account

a
Community Member Microsoft Employee on at

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RE: Accessing emails sent to a .onmicrosoft.com account

Hi

We're also facing the same problem. We're unable to access email inbox which has email address ended up with 'onmicrosoft.com' (our email address - user@worksso.onmicrosoft.com ).

Did the problem is resolved now? are you able to sign in to Outlook with that organization account which is in 'username@orgname.onmicrosoft.com ' format.

Thanks,

Prajeeth
Tubby 5 on at

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RE: Accessing emails sent to a .onmicrosoft.com account

I am trying to access my account but it sends the email to domain@microsft.com.I cannot change it to receive on my petsonal domain
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Lozici Cezar 890 on at

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RE: Accessing emails sent to a .onmicrosoft.com account

Hi Vgow,

AFAIK the username@orgname.onmicrosoft.com is JUST a Microsoft Online account. It does not have an associated email account to it(with the same name) from the start,you would need a separate Exchange Online subscription for that. You can easily test this by sending a Test email to that "email address" and see if you receive a Mailer Daemon notice. If you do than it's proof that there is no email account ,it is just a user login.

Thank you for using Microsoft Dynamics CRM Communities

Cezar Lozici

Support Engineer

Microsoft Dynamics CRM
Morne Wolfaardt on at

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RE: Accessing emails sent to a .onmicrosoft.com account

You would be able to access the email via the same portal where you setup the users.. you can also try portal.microsoft.com