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Voice of the customer

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Posted on by Community Member

Hi, I have a problem with the activation of the solution "Voice of the customer". I attach the post:

Error: Error : 500: Internal Server Error: System.Exception: No Configuration records found. at Microsoft.Crm.Surveys.Plugins.ProfileProvisioningPlugin.RetrieveWebApplicationUrl(VocPluginContext vocPluginContext) at Microsoft.Crm.Surveys.Plugins.ProfileProvisioningPlugin.ExecutePluginLogic(VocPluginContext vocPluginContext) at Microsoft.Crm.Surveys.Plugins.BasePlugin.Execute(IServiceProvider serviceProvider): undefined: undefined

Pleas, Can you help me?

I installed the solution, but when I "Active" there is this Error.

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Karsten Wirl 4,477 on at

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RE: Voice of the customer

Hello Angelo.

Please reinstall the VoC.

Maybe there was an error due installation.

Kind regards,

Karsten
Community Member on at

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RE: Voice of the customer

Thanks, but why on the trial it's ok? I do not understand :(
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Community Member on at

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RE: Voice of the customer

Hi,

there are a lot of errors when installing VoC and thus need to open a support tocket by Microsoft.