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Microsoft Dynamics CRM (Archived)

Email template with note attachment

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Posted on by 1,703

CRM2016 on premises

I have a custom workflow that uses an email template to create an email, then adds an attachment from the notes to the email before sending. Thanks' to some very helpful members, I was directed to using DXTools to complete this task.. works perfectly.

I have now come across a request to send the emails to a secondary address ( CC or even BCC) and am looking for advice on how to do this

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  • Suggested answer
    StefanS365 Profile Picture
    3,575 Most Valuable Professional on at
    RE: Email template with note attachment

    Hi Pete,

    You could create an Email record where you can add the secondary address to cc or bcc.

    8117.Email.png

    and then use the custom workflow action from Workflow Elements to add attachments to the saved Email record.

    [View:https://kaskelasolutions.com/activity-email-an-attachment/:750:50]

    [View:https://kaskelasolutions.com/email-attach-multiple-documents:750:50]

    and then send the saved draft email with

    [View:https://kaskelasolutions.com/activity-send-a-draft-email/:750:50]

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