web
You’re offline. This is a read only version of the page.
close
Skip to main content

Notifications

Announcements

No record found.

Community site session details

Community site session details

Session Id :
Microsoft Dynamics CRM (Archived)

Office 365 + Dynamics CRM Online System Requirements?

(0) ShareShare
ReportReport
Posted on by

Hi,

 

I was reading somewhere that the Microsoft Dynamics Online option can only be used with specific Office 365 enterprise plans.

 

Is that correct ? If so which ones? Could it be made to work with "Office 355 Business Essentials"

 

Thanks,

Ward

*This post is locked for comments

I have the same question (0)
  • ScottDurow Profile Picture
    21 on at

    You will be able to purchase a Dynamics CRM License - but the Business Essentials doesn't have the full instaled Microsoft Outlook included and so you won't be able to run the Outlook Client for Dynamics CRM to perform Contact sync and tracking of emails.

    Hope this helps

    Scott

  • Community Member Profile Picture
    on at

    Hi Scot,

    Thanks again for answering - actually I should of elaborated a bit more. (An extension from my other questions :)

    The user already has a Office 365 Home subscription (Outlook 2016 Mac). So the full desktop client on there machine.

    So what would I miss out on here? Since you said the standard client does not run on Mac?

    Thanks,

    Ward.

  • ScottDurow Profile Picture
    21 on at

    If that's the case - as far as I know you wouldn't have problem then since you wouldn't be able to run the outlook client anyway. That said if you got the sales product productivity promotion - www.microsoft.com/.../crm-purchase-online.aspx

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Responsible AI policies

As AI tools become more common, we’re introducing a Responsible AI Use…

Neeraj Kumar – Community Spotlight

We are honored to recognize Neeraj Kumar as our Community Spotlight honoree for…

Leaderboard > 🔒一 Microsoft Dynamics CRM (Archived)

#1
SA-08121319-0 Profile Picture

SA-08121319-0 4

#1
Calum MacFarlane Profile Picture

Calum MacFarlane 4

#3
Alex Fun Wei Jie Profile Picture

Alex Fun Wei Jie 2

Last 30 days Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans