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ReportMain Issue:
Incoming email is not reflecting to queue, testing outgoing scenario (From CRM) and it works.
Steps Followed:
https://community.dynamics.com/365/b/dynamics365apps/archive/2017/01/08/how-to-configure-dynamics-365-to-receive-emails-from-gmail-using-pop3
Current Setup:
Profile
Name: POP3 - GMAIL
Server Type: Other (POP3/SMPT)
Incoming Server Location: pop.gmail.com
Outgoing Server Locatoin: smtp.gmail.com
Authenticate Using: Credentials Specified by a User or Queue
Use same settings for Outgoing: Yes
Incoming Port: 995
Incoming Authentication Protocol: Basic
Outgoing Port: 587 (have tried 465 also)
Outgoing Authentication Protocol: Basic
Mailbox
Email Address: test@gmail.com
Is Forward Mailbox: No
Allow to User Credentials for Email Processing: Yes
Regarding: TestQueue
Username: test@gmail.com
Password: *mypassword*
Server Profile: POP3 - GMAIL
Incoming Email: Server-Side Synchronization or Email Router
Outgoing Email: Server-Side Synchronization or Email Router
Appointments, Contacts and Tasks: None
Incoming Email Status: Success
Outgoing Email Status: Success
Queue
Name: TestQueue
Type: Private
Incoming Email: test@gmail.com
Convert Incoming email To activities: All Email Messages
Record Creation and Update rules
Status: Active
Source Type: Email
Create records for email from Unknown senders: Yes
SPECIFY RECORD CREATION AND UPDATE DETAILS
Email Status Reason == Received
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