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Hi, we have a customer who has implemented CRM 2016 OnPremise. They implemented IFD and ADFS to publish the CRM on the Internet. ADFS is running on top of Windows 2012 R2. This weekend they performed an update on their SSL certificates because they were near to expiring and after that everything was a mess. They did not follow the correct procedure to update the certificates and CRM access was lost. We managed to fix the certificate problem in the internal LAN but access from the Internet is still not working. ADFS is reporting the following error in the Event Viewer.
Encountered error during federation passive request.
Exception details:
Microsoft.IdentityServer.RequestFailedException: MSIS7065: There are no registered protocol handlers on path /adfs/ls/idpinitatedsignon.aspx to process the incoming request.
at Microsoft.IdentityServer.Web.PassiveProtocolListener.OnGetContext(WrappedHttpListenerContext context)
When we try to access the CRM from the Internet we got an ADFS web page with the following error:
An error occurred
An error occurred. Contact your administrator for more information
Activity ID: 00000000-0000-0000-dc04-0080000000d2
Relying party: <<name of the Relying party>>
Error time: Mon, 22 Jan 2018 18:25:12 GMT
Cookie: enabled
They claim the only change introduced was related to the update of the Certificates.
Any suggestion would be much appreciated.
Xavier
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