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I am not able to change the size of the POS screen using the Ctrl F6

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Posted on by Community Member Microsoft Employee

Ctrl F6 does open the screen to modify POS display settings, but all options in this screen are greyed out. Why might this happen? The user is logged in as a local administrator on the machine. What can I do to fix this?

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Community Member Microsoft Employee on at

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RE: I am not able to change the size of the POS screen using the Ctrl F6

That was the problem. Thank you for your help.
Kevin Antosh 1,649 on at

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RE: I am not able to change the size of the POS screen using the Ctrl F6

Dan - have you checked the security settings in RMS Manager? "File", "Security", "Set Security" for that user ID and Password?