How to change "Status Reason" drop down in Close Opportunity

(0) Share

Report

Posted on by Community Member

Could someone point me to where the text in the Status Reason drop down, when closing an opportunity as lost, can be modified or let me know if it cannot be modified. See screen shot below

Regards,

Sean Burke

*This post is locked for comments

I have the same question (0)

All responses (3)

Answers (1)

Verified answer

ScottDurow 21 on at

Like (4)

Report
Copy link

Link copied!

Hi,

You need to go into Customizations->Customize the System->Entities->Opportunity->Fields->statuscode

Set the 'Status' field to 'Lost' and then you get the list of options that you can add/remove/rename.

It's worth pointing out that if you rename any options, then any existing opportunities with that close reason will be renamed as well.

hth

Was this reply helpful? Yes No
Community Member on at

Like (0)

Report
Copy link

Link copied!

Thanks, worked perfect

Was this reply helpful? Yes No
Narottam Das 50 on at

Like (0)

Report
Copy link

Link copied!

Thank you Scott for the useful answer. We just need to ensure that the field-list has more than 100 fields, arranged in more than one page. We need to navigate to the filed attentively :)

Was this reply helpful? Yes No