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Microsoft Dynamics CRM (Archived)

How to change "Status Reason" drop down in Close Opportunity

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Could someone point me to where the text in the Status Reason drop down, when closing an opportunity as lost, can be modified or let me know if it cannot be modified. See screen shot below

 

 

Regards,

Sean Burke

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  • Verified answer
    ScottDurow Profile Picture
    21 on at

    Hi,

    You need to go into Customizations->Customize the System->Entities->Opportunity->Fields->statuscode

    Set the 'Status' field to 'Lost' and then you get the list of options that you can add/remove/rename.

    It's worth pointing out that if you rename any options, then any existing opportunities with that close reason will be renamed as well.

    hth

  • Community Member Profile Picture
    on at

    Thanks, worked perfect

  • Narottam Das Profile Picture
    50 on at

    Thank you Scott for the useful answer. We just need to ensure that the field-list has more than 100 fields, arranged in more than one page. We need to navigate to the filed attentively :)

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