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Microsoft Dynamics 365 | Integration, Dataverse...
Answered

What is what? Products / Applications

Posted on by Microsoft Employee

Hello

I am new to the forum. And recently involved in a MSDYN365CRM project

Can someone help me pointing out the differences or overlap between:

Product                   Applications

MS DYN CRM  <> Sales / Commerce / Marketing

Thanks in advance!

René

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: What is what? Products / Applications

    Thanks Leo!

  • Verified answer
    LeoAlt Profile Picture
    LeoAlt 16,329 on at
    RE: What is what? Products / Applications

    Hi partner,

    Welcome to Dynamics 365 community. :)

    Normally, Sales, Commerce, Marketing and other applications are all applications in D365.

    First of all, D365 contains 2 type of applications.

    One is D365 CRM, complete name is Customer Relationship Management, and it contains many applications like Sales, Customer Service, Marketing, Field Service and many other applications.

    The other one is D365 Finical and Operations, provide ERP functionally. F&O also contains Commerce, Human Resource and other applications.

    You could get more information by the following links.

    https://dynamics.microsoft.com/en-us/

    And you could get details for each application.

    pastedimage1591254909817v1.png

    Best Regards,

    Leo

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