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Microsoft Dynamics CRM (Archived)

how to do i display the custom HTML on mobile devices

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We have customized HTML (not standard CRM form), which is not displaying on mobile app. How to make it work.

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  • Suggested answer
    Alex Fun Wei Jie Profile Picture
    33,628 on at

    Hi,

    you can refer to below post. Please take note on the limitations of the App.

    community.dynamics.com/.../198979

    docs.microsoft.com/.../create-edit-web-resources

  • Community Member Profile Picture
    on at

    Thanks for your reference,

    Sorry, I missed to mention about my version details.

    Microsoft Dynamics 365

    Version 1612 (8.2.2.339) (DB 8.2.2.339) online

    The first url which you provided talks about the old versions. Sorry I missed to mention about our platform version. We use D365 online 8.x.

    community.dynamics.com/.../198979

    Below information talks about the version 9..x. So in the case whether D365 online 8.2.2 supported or not?

    docs.microsoft.com/.../create-edit-web-resources

    Thanks lot,

  • Suggested answer
    Alex Fun Wei Jie Profile Picture
    33,628 on at

    Hi,

    the mobile app limitation is the same in v8.2 and v9.0.

    the main thing is, html web resource is not supported for mobile client, only tablet .

    there is a additional link inside the post i shared.

    community.dynamics.com/.../199228

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