"Warning! There is a gap in the number series" - Navision 2018

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Posted on by joshlabtech

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Hi,

I have a user who experience this warning message when trying to print Payment Journals.

"Warning! There is a gap in the number series"

Please advise where should I look to see the gaps, if any.

Thank you in advance.

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Bilal Haider 414 on at

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Hi,

It means in the Journal there is/are lines with document no having gap. You can check the Journal again to see the gap. e.g. in the image below I have removed the document line with Doc No G04007. So I am getting warning message just after G04008. So, you can just check the line above where this warning is coming.

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Suresh Kulla 50,243 Super User 2025 Season 2 on at

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Please check this link to learn more about that error

docs.microsoft.com/.../ui-create-number-series

In the newer version there is an option called "Allow Gaps in Nos." but we don't have that option in NAV 2018.

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joshlabtech 662 on at

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Hi,

Please advise where can I see this journal?

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joshlabtech 662 on at

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Hi Suresh,

I have read the page. It informed me how to create, but never mention of the problem I had. Any other ideas?

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Suresh Kulla 50,243 Super User 2025 Season 2 on at

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On your payment journal check the document number, if they are not in the sequence you will get that error. Are you looking to avoid that error or trying to find where is the gap?

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joshlabtech 662 on at

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Hi Suresh,

I'm looking to find out where is the gap, then looking into avoid that error. My users didn't manually create the no series, so its strange to have a gap.

Thank you.

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Community Member on at

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Happy New Year,

The Gap is based on the Document you are trying to Post. In this case Payment Journal. Below is a screen shot of an example. Notice the Document No. goes from G04001 then G04003. I created a Gap and when I run Post Preview, I get the Warning.

As to how this occurred, I the User was manually adding Checks to the Payment Journal. If I am entering the Document No., with the No. Series set on my General Journal Batch. BC will check the No. Series to see if my Documents are in sequence. It is a Warning, which means you can post the Payment Journal but BC is telling you you skipped a No. Series.

I can also see my Document No. that posted in the Bank Account and since I am posting Checks, I can see a Gap (example below).

Hope all this helps.

Thanks,

Steve

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joshlabtech 662 on at

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Hi Steven,

Thank you for your step by step explanation. It is very helpful.

I notice something when I read all of your 3 post. The payment Journal which you guys mentioned, I can't seems to find this layout page.

My Payment Journal can only see this.

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Community Member on at

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Hello,

In the Search Box enter Payment Journal. This will bring you to the Payment Journal page. You can see all Payment Journal Batches by clicking into Batch Name.

Thanks,

Steve

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joshlabtech 662 on at

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Thanks! Can you share how can I resolve the missing gap?

Appreciate your help.

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