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Some black pop up box that is irrelevant of the field appearing and blocking the typing in.

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Hi, We recently upgraded to V25 and my colleage reported that when he puts in sales order some black list appears that gets in a way for typing and makes it slower to work for him.
 
I've seen it once for me too but I cannot recall where and when but this is very annoying for him and I was wondering whether is some kind of chrome pop-up or business central issue and to see if there is any way to prevent this from happening in the future.
 
The thing is this doesn't always happen but quite randomly so it's hard to figure out what it is . Is this autofill malfunctioning in chrome is it something to do with Business Central - anyone else experienced this?
 
Thank you,
 
Some are phone numbers, some are postal codes, some are comments, some are customer numbers, etc.
  • Suggested answer
    Valentin Castravet Profile Picture
    Valentin Castravet 25,640 Super User 2025 Season 1 on at
    Some black pop up box that is irrelevant of the field appearing and blocking the typing in.
    As mentioned by other users this is not Business Central functionality. It's either your browser or a browser add-on. 
     
  • Suggested answer
    Ramesh Kumar Profile Picture
    Ramesh Kumar 259 on at
    Some black pop up box that is irrelevant of the field appearing and blocking the typing in.
    This is not a standard error message from Business Central. It could be from an add-on, or you might be using the Clipper function, which is returning the last copied values.
     
    If this helped you, please check the box Does this answer your question?
     
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    YUN ZHU Profile Picture
    YUN ZHU 76,909 Super User 2025 Season 1 on at
    Some black pop up box that is irrelevant of the field appearing and blocking the typing in.
    Never seen this kind of problem before...
    It seems to be caused by a browser add-in. Please ask the user to try it in Inprivate mode/Incognito mode, which does not enable any browser add-in. If there are no problems, find the problematic add-in and uninstall it.
     
    In addition, you can also use PWA programs instead of browsers, and you can also let your customers try it.
     
    Thanks.
    ZHU

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