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Dynamics 365 Community / Forums / Microsoft Dynamics GP (Archived) / Password typed incorre...
Microsoft Dynamics GP (Archived)

Password typed incorrectly - User locked out

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Posted on by Joanne Millman 445

Hello,

Can anyone tell me how to unlock a user that has entered their password in too many times incorrectly?

Also where is this set up?  Is it possible to reset the lockout time until they can log back in?

 Thanks in advance!

Joanne

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I have the same question (0)
  • sandipdjadhav Profile Picture
    sandipdjadhav 18,306 on at

    It is locked out in SQL. Goto-->SQL Management Studio--> Security--->Login--Select user and right click for properties-->Status--> Unlock user.

    *** If you are not familiar with sql please take expert help before making any changes in SQL

     

    Thanks

    Sandip

  • Joanne Millman Profile Picture
    Joanne Millman 445 on at

    Thank you for getting back to me Sandip.

     I am familiar with SQL so I did as you mentioned.  I purposely locked myself out of GP and then went to my login, status but I don't see where I can change this.  There is under Status "Login is locked out" with a check box that is NOT checked and it doesn't allow me to check it anyways.

    Any suggestions here?

    Thanks,

    Joanne

  • Verified answer
    sandipdjadhav Profile Picture
    sandipdjadhav 18,306 on at

    Joanne,

    May be you have passed out account lockout duration time .?? here is below KB link For your reference.

    https://mbs.microsoft.com/knowledgebase/KBDisplay.aspx?WTNTZSMNWUKNTMMYKORSXPPNNWUNVVRWZQQUKORZQZSVZNQPWUNKMWKSYLKZMQWX

     

    KB NO : KB922456

     

    Thanks

    Sandip

  • Joanne Millman Profile Picture
    Joanne Millman 445 on at

    Hi Sandip,

     I think GP is messing with my head, lol!  I just tried again to lock myself as a user, typed in 3 times the incorrect password and received the message that I hit the max tries and GP would close.  So I tried logging in again expecting to get the error but it let me log in..... thank you for the link, I will check out the kb reference.

    Thanks,

    Joanne

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