web
You’re offline. This is a read only version of the page.
close
Skip to main content

Announcements

No record found.

News and Announcements icon
Community site session details

Community site session details

Session Id :
Dynamics 365 Community / Forums / Supply chain | Supply Chain Management, Commerce / Is "Commerce Scale Uni...
Supply chain | Supply Chain Management, Commerce
Answered

Is "Commerce Scale Unit - Self-Hosted" effective in an architecture that uses 3rd-party e-commerce?

(2) ShareShare
ReportReport
Posted on by TO-15010025-0 Microsoft Employee
Our client is considering a data integration involving a "3rd-party e-commerce platform, D365 headless commerce, and F&SC, Commerce HQ".
I know the e-Commerce Tier is typically recommended for headless commerce in this kind of setup. 
 
However, the main problem is our client's extremely high transaction volume, which would make the licensing costs too expensive to implement the system.
We've discovered that with the "Commerce Scale Unit - Self-Hosted" license, it might be possible to use it with just the minimum user license purchase requirement (as stated in the license guide).
Given this specific configuration (3rd-party e-commerce + D365 headless commerce + F&SC, Commerce HQ), can we actually use "Commerce Scale Unit - Self-Hosted?"
 
Also, has anyone else faced a similar challenge?
 
Any insights would be greatly appreciated.
Categories:
Dynamics 365 Commerce
Dynamics 365 Supply Chain Management
I have the same question (0)
  • Verified answer
    S Gopi Krishna Profile Picture
    S Gopi Krishna 673 Super User 2026 Season 1 on at
    I may be mistaken, but generally, the self-hosted commerce scale unit is primarily used for in-store scenarios, not for e-commerce. The preferred and most effective way to integrate any e-commerce platform with Dynamics 365 using headless commerce is to utilize the cloud commerce scale unit. This option is scalable based on transaction load and volume, and it offers high availability.

    If your integration requires bidirectional real-time communication, it is best to choose the cloud scale unit for optimal performance.
     
  • TO-15010025-0 Profile Picture
    TO-15010025-0 Microsoft Employee on at
    Thank you for your reply.
     
    In this case, I understand that if we want to perform well using CSU, an e-Commerce Tier contract is required.

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Introducing the 2026 Season 1 community Super Users

Congratulations to our 2026 Super Stars!

Meet the Microsoft Dynamics 365 Contact Center Champions

We are thrilled to have these Champions in our Community!

Congratulations to the March Top 10 Community Leaders

These are the community rock stars!

Leaderboard > Supply chain | Supply Chain Management, Commerce

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 135 Super User 2026 Season 1

#2
Laurens vd Tang Profile Picture

Laurens vd Tang 113 Super User 2026 Season 1

#3
Zain Mehmood Profile Picture

Zain Mehmood 89 Most Valuable Professional

Last 30 days Overall leaderboard

Featured topics

Quality order uses default receipt location instead of actual physical receipt location

Product updates

Dynamics 365 release plans