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Payroll Question - non tax deductions

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Posted on by Bron 4,885

During the posting/printing of payroll checks data connection was either disrupted or user disconnected.

User did not see GL posting/Batch for the check runs (checks had physically printed fine). User did recreate check run and then voided the duplicate run.

Payroll now has 2 problems:

1. The YTD deduction totals per employee are inaccurate (understated by 1 check run). Note: Non Taxes only - YTD taxes are fine)

2. We processed a 'test' check and now the non tax deductions (medical contributions, 401k contribution, etc. are not incrementing on the check stub printout or the employee record

Is there a system setting I need to re-check/verify? Any thoughts?

  • Bron Profile Picture
    Bron 4,885 on at
    Re: Re: Re: Re: Payroll Question - non tax deductions

    Hi Leslie - thank you for hanging with me. I've never seen anything like this............

    Example -

    John Smith - YTD Earnings - $10,000 - Fed Withhold YTD $1,000 Health contribution (deduction) - YTD $250

    If we run a payroll for John Smith $1,000 - fed withheld $50 and Health contribution $10

    His payroll record will show - John Smith - $11,000 (correct) - Fed Withhold YTD $1,050 (correct) Health contribution YTD $250 (incorrect - this total does not increment - should be $260)

    Bottom line - all non tax related deductions do not increase (YTD Totals) as new transactions occur........Earnings and tax related deductions (YTD) do increment correctly.

  • L Vail Profile Picture
    L Vail 65,269 on at
    Re: Re: Re: Payroll Question - non tax deductions

    Bron,

    Any answers to the other questions?

    I am not aware of any 'setting'. What do you mean by 'incrementing'? It seems that if your test check was wrong, something is amiss in the system. If you do another test check, does the delta grow or does it stay the same?

    Kind regards,

    Leslie

  • Bron Profile Picture
    Bron 4,885 on at
    Re: Re: Payroll Question - non tax deductions

    yes - we reconciled and even performed checklinks.

    Reconcile did not correct the problem.

    My biggest fear is (validated by my test check)............next check run the non taxable deductions will not increment as they should. Is ther some setting I can check....

  • L Vail Profile Picture
    L Vail 65,269 on at
    Re: Payroll Question - non tax deductions

    Bron,

    Have you reconciled payroll? Be sure to back up first because the numbers may change.

    If you do an inquiry on Check history, what do you see?

    If you select the Transaction button on one of the problem records, does a valid record appear?

    Are any of the checks duplicated on the Check History inquiry screen?

    Are there any records in any of the files that start 'UPR1'? This is where your unposted payroll trx live.

    Are there any records in any of the 'UPR' files in the DYNAMICS database?

    I have had this happen before, and it seems to never be the same problem. I have just had to 'hunt it down'. Perhaps one of our payroll experts can give a more pointed answer.

    Kind regards,

    Leslie

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