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Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / Editable Sub-Grid not ...
Microsoft Dynamics CRM (Archived)

Editable Sub-Grid not refreshing when a record is added

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Posted on by stern 97

Hello Everyone,

I have the OOB Add Products editable sub-grid on the Opportunity form, but it recently stopped refreshing when a product is added. I do not know if there was a specific change that caused this. I have tried on multiple browsers and it still doesn't refresh on add. However, when I converted it from an editable grid to a read-only grid it did refresh when I added a Product. When I changed it back, I got the same problem. Has anyone else encountered this issue? Anyone know potential solutions?

For reference, this issue came up on version 9.0.2.54.

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I have the same question (0)
  • gdas Profile Picture
    gdas 50,091 Moderator on at

    Hi Stern,

    Seems this is  not normal behavior , I would suggest try to clear browser cache and also try with different machine , different login. In addition try to open F12 window and go to console tab , check if any error is coming or not.

    If it does not helps try to raise a ticket to Microsoft .

  • stern Profile Picture
    stern 97 on at

    Hey Goutam. The problem affects other users on other machines. I checked the Console when I added a record and did get an error saying "Uncaught TypeError: $$t_8.$0_3.ResetPageNumber is not a function in (my url/ static/ GridControl.js?ver=333304530) ..."

    I may have to open a Microsoft ticket - thanks.

  • gdas Profile Picture
    gdas 50,091 Moderator on at

    Hi Stern,

    Yes  this is OOB JavaScript error , wait for Microsoft  reply .  In addition please make sure all custom JS file  are working fine if any you have in Opportunity entity.

  • Kamlendra Tiwari Profile Picture
    Kamlendra Tiwari 15 on at

    Hi, can you share your source code of patch api or however you are saving your editable data on portal.

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