Payment journal issue

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Posted on by SC-30042148-0

We are in BC Cloud and are trying to create an ACH payment for a customer refund. It will not let us generate the EFT file. Has anyone else run into this issue or have any suggestions?

When we generate EFT Files, we are getting this error. We don't have any such vendor number set up and from what I read, we shouldn't need to.

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Dynamics 365 Business Central

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Gerardo Rentería Ga... 25,078 Most Valuable Professional on at

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Hi

Does the document relate to this vendor in any way? Have you customized anything regarding this functionality?

Best

GR

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SC-30042148-0 43 on at

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We don't have this number as a vendor, only as a customer. That was my next step - I honestly don't remember if we had any customizations done with this process.

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Khushbu Rajvi. 20,234 Super User 2025 Season 2 on at

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It seems there is some customization, isn't there?

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Khushbu Rajvi. 20,234 Super User 2025 Season 2 on at

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https://businesscentralhelp130.fenwickcloud.com.au/main.aspx?lang=en&content=payables-how-export-payments-bank-file.html

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